About Clemson

One of the country’s most selective public research universities, Clemson University serves a uniquely driven and highly accomplished student body.

Ranked consistently as one of the best national public university by U.S.News & World Report, Clemson is a science- and engineering-oriented college dedicated to teaching, research and service. Founded in 1889, we remain committed both to world-class research and a high quality of life. In fact, 91 percent of our seniors say they’d pick Clemson again if they had it to do over.

Clemson’s retention and graduation rates rank among the highest in the country for public universities. We’ve been named among the best values by Kiplinger magazine in 2013, and SmartMoney in 2012 ranked us No. 7 in student return on investment.

Our beautiful college campus sits on 1,400 acres in the foothills of the Blue Ridge Mountains, along the shores of Hartwell Lake. But we also have research facilities and economic development hubs throughout the state of South Carolina — in Greenville, Greenwood, Columbia and Charleston.

Associate Ombuds

JOB SUMMARY:

Reporting to the University Ombuds, the Associate Ombuds provides dispute resolution to faculty, staff, and students and supports the administration of the Ombuds Office. The Associate Ombuds does outreach, mediation, coaching, facilitation, and training. Performs other duties as assigned.

JOB DUTIES:

50% - Essential - Dispute Resolution, Consultation and Referral:
Identifies and clarifies concerns and conflicts, and generates and evaluates options for resolution of conflicts. Advocates for fair process and the administration of processes. Provides coaching, mediation, and facilitation to faculty, staff, and students toward the resolution of their concerns.

20% - Essential - Outreach:
Reaches out to groups across campus to inform them about the Ombuds Office and its services. Meets groups around the state to engage faculty, staff, and students in all areas. Meets with groups and individuals to broaden the network that knows and accesses the Ombuds Office.

15% - Essential - Administrative Services:
Performs administrative tasks, such as ordering supplies, arranging travel, completing expense reports, and other administrative tasks as assigned.

10% - Essential - Training and Education:
In collaboration with the University Ombuds, designs and delivers education and training programs for faculty, staff, and students related to conflict management/resolution and related topics.

5% - Essential - Professional Development:
Engages in appropriate and ongoing continuing education and development, including but not limited to requirements to attain and maintain ombuds certification.

MINIMUM REQUIREMENTS:

Education - Bachelor's Degree and relevant program management experience.

Experience - 3 years experience as an organizational ombuds or dispute resolution professional.

PREFERRED REQUIREMENTS:

Education - Master's Degree

Relevant field experience in higher education leadership is preferred.

RESPONSIBILITIES

JOB KNOWLEDGE
Comprehensive Job Knowledge - Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations

SUPERVISORY RESPONSIBILITIES
Acts as Lead - Acts as a Lead by guiding the work of others who perform essentially the same work.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

   Sit (stationary position) for prolonged period
   Walk or move about
   Communicate, converse, give direction, express oneself

WORKING CONDITIONS:

No Work Conditions

WORK SCHEDULE:

Standard Hrs: 37.5

COMPENSATION INFORMATION

Anticipated Hiring Range ($73,600.00 - $88,000.00)

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

ESSENTIAL PERSONNEL LEVEL

Normal Operations

Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

May 17, 2024

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.