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STUDENT INFORMATION SYSTEMS (SIS) PROCESS COORDINATOR
One of the country’s most selective public research universities, Clemson University serves a uniquely driven and highly accomplished student body.
Ranked consistently as one of the best national public university by U.S.News & World Report, Clemson is a science- and engineering-oriented college dedicated to teaching, research and service. Founded in 1889, we remain committed both to world-class research and a high quality of life. In fact, 91 percent of our seniors say they’d pick Clemson again if they had it to do over.
Clemson’s retention and graduation rates rank among the highest in the country for public universities. We’ve been named among the best values by Kiplinger magazine in 2013, and SmartMoney in 2012 ranked us No. 7 in student return on investment.
Our beautiful college campus sits on 1,400 acres in the foothills of the Blue Ridge Mountains, along the shores of Hartwell Lake. But we also have research facilities and economic development hubs throughout the state of South Carolina — in Greenville, Greenwood, Columbia and Charleston.
WELCOME TO CLEMSON!
Clemson is calling...are you ready to answer the call?
One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others.
Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.
So,... are you ready?
JOB SUMMARY:
Strategically support the department and the number one student experience by executing and validating daily business processes within the Student Information System (SIS) to include enrollment reporting and grade collection, while providing exceptional customer service. Perform other duties as assigned.
JOB DUTIES:
30% - Essential - Student Information System Coordination: Serve as the primary student information system coordinator by running processes outlined on the production calendar, updating and maintaining system settings, validating output, troubleshooting and resolving errors. Coordinate the grade collection process and semester-end processing. Review data edits to ensure accuracy.
30% - Essential - Enrollment Reporting: Serve as the primary coordinator for student enrollment reporting to the National Student Clearinghouse (NSC) by running processes, resolving error reports, and correcting data in the student information system and the NSC portal.
20% - Essential - Records and Registration Operations: Support departmental users with system operations, serving as backup for key processes. Assist with the execution of key events such as scheduling, registration, orientation, and graduation. Maintain knowledge of academic regulations and curriculum requirements, departmental policies and procedures. Participate in training and professional development opportunities.
20% - Essential - Customer Service: Oversee grade collection process by assisting faculty in troubleshooting and resolving grade submission issues. Train users on functionality and appropriate use of systems. Support faculty, staff, and students in resolving system issues.
MINIMUM REQUIREMENTS:
Education - High School or Equivalent
Work Experience - Relevant experience in business management, public administration, or administrative services or a bachelor's degree may be substituted for the required work experience.
PREFERRED REQUIREMENTS:
Work Experience - 1+ years in records and registration or a related role.
RESPONSIBILITIES
JOB KNOWLEDGE
Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.
PHYSICAL REQUIREMENTS:
No Physical Requirements
WORKING CONDITIONS:
No Work Conditions
WORK SCHEDULE:
Standard Hours: 37.5
COMPENSATION INFORMATION
Anticipated Hiring Range: $39,300 - $50,000
Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.
ESSENTIAL PERSONNEL LEVEL
Normal Operations
Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.
JOB LOCATION:
Clemson, SC
APPLICATION DEADLINE:
March 4, 2026
MILITARY AND VETERAN:
MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.
CLOSING STATEMENT:
Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.