UNIVERSITY REGISTRAR

Clemson is calling...are you ready to answer the call?  

One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. 

Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.

So,... are you ready?

Clemson University is seeking an impactful and forward-thinking leader to serve as the University Registrar in the Division of Enrollment Management. 

The University Registrar at Clemson University is a key leadership role dedicated to the effective management of academic records, registration services, and degree awarding functions. This position oversees the integrity, security, and accessibility of student records, ensuring compliance with university policies, state and federal regulations, and accreditation standards. The Registrar collaborates closely with academic and administrative units to support the strategic goals of the university, enhance student success, and optimize registration and records processes for a seamless student experience. The ideal candidate will have a demonstrated commitment to innovation, data-driven decision-making, and a student-centered approach.

The Office of Records and Registration is the steward of official student academic records and is responsible for the accuracy, integrity, and security of those records under the Family Educational Rights and Privacy Act (FERPA). In partnership with various campus units, the office implements, supports and upholds academic policies related to class and event scheduling, registration services, enrollment and degree verification, assessment of tuition and fees, grade processing, degree audit configuration, and printing of official academic transcripts and diplomas.

Reporting to the AVP for Enrollment Management, the University Registrar plays a key role in advancing Enrollment Management¿s mission to drive efforts and align resources to recruit, admit, enroll, retain, and graduate diverse, highly qualified students. Committed to excellence and access and through university-wide collaborations, division services provide a quality foundation for the Clemson Experience from initial interactions through graduation.

The University Registrar will

• Develop and implement a student-centric vision for the department. Lead, develop, and manage a high-performing registrar office team, promoting a supportive, student-focused culture and fostering professional growth. Create partnerships and collaborate with academic and administrative leaders and external stakeholders to support strategic enrollment management goals, develop and implement academic policies, processes, and systems that optimize the student experience and support the evolving needs of the institution. Serve as a key resource for faculty and staff regarding academic policies, registration procedures, and student records.
• Maintain a thorough knowledge of federal, state, and institutional policies affecting student records and compliance. Ensure institutional compliance with policies related to FERPA, Title IX, NCAA regulations, Veterans' Education Benefits, and accreditation standards. Develop and update internal policies and procedures to address gaps, mitigate risks, and promote equity, security, and best practices in record-keeping and academic processes.
• In collaboration with academic and administrative departments, lead, develop, and implement strategies that optimize the registration experience, maximize course availability and scheduling, promote timely degree completion and efficient use of instructional resources, and ensure that registration processes are accessible, equitable, and student focused. Manage academic calendar development, registration timelines, processes, and holds, ensuring that course offerings align with student demand and institutional priorities. 
• Create and maintain a sustainable strategy for academic records management, including accurate and timely maintenance of student records, course schedules, registration systems, and graduation data. Collaborate with Business Analysts, Computing and Information Technology, and Institutional Research to develop data solutions that enhance student services, improve data accuracy, streamline registrar operations, and support institutional reporting. Ensure the accuracy, integrity, and accessibility of student data within the university's student information system (SIS). Partner with academic departments to manage and maintain accurate and up-to-date course catalogs and degree requirements. Oversee the degree audit process, ensuring accurate and timely identification of degree requirements for students. Support new program development by ensuring that curriculum information aligns with the SIS and academic policies.
• Develop strategic alignment among graduation application, certification, and awarding processes, procedures, and communications to ensure the graduation process is a true capstone to Clemson's number one student experience. Oversee the commencement and degree conferral processes, ensuring timely and accurate assessment of graduation requirements for all students. Coordinate with academic units to support students in meeting graduation requirements and improving the efficiency of the graduation audit and certification process. Lead the planning and execution of Clemson's commencement ceremonies, coordinating with faculty, staff, and external partners to deliver a high-quality experience for students, families, and the university community.

• Master's degree in education, higher education administration, business administration, or a related field.
• Minimum of 7 years of progressively responsible experience in a registrar's office or a similar area within higher education. Experience with enterprise student systems and understanding of FERPA policies.
• Experience in a selective, research-focused institution.
• Demonstrated commitment to advancing student success through innovative, data-driven strategies.     
• Strong leadership and team management skills.
• Extensive knowledge of FERPA, Title IX, NCAA regulations, Veteran's Educational Benefits, and other federal and state policies affecting student records and academic compliance.
• Experience with student information systems, data management, and technology-driven process improvements.

JOB KNOWLEDGE
Comprehensive Job Knowledge - Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations
SUPERVISORY RESPONSIBILITIES
Manages Work of Others - Manages work of others including hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Plans organizational structure and job content.
BUDGETARY RESPONSIBILITIES
Develops Department Budgets - Responsible for developing one or more departmental budget(s). Estimated amount of budgetary responsibility in dollar amount must be added.

   Sit (stationary position) for prolonged period
   Walk or move about
   Communicate, converse, give direction, express oneself
   Recognize or inspect visually

   No Work Conditions

Standard Hrs: 37.5

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Essential Level 1 employee
Required to respond during an emergency closure or modified operations in order to provide the University's initial response to the emergency situation, including the execution of mission essential functions. Some positions in this category may be required to work remotely or be on-call.

Clemson, SC

Applications and nominations will be accepted until a new University Registrar is selected. Interested parties must apply electronically via Interfolio (http://apply.interfolio.com/159775) and submit a cover letter, resume/CV, and contact information for five references by December 31st, 2024, to ensure full consideration.

For nominations or questions regarding this position, please email Brennan Ledford, Executive Talent Partner at bnhaski@clemson.edu.

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.      

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.         

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.